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Privacy Policy

1. Who We Are

Booqi ("we", "us", "our") operates a digital guest information platform for hospitality and leisure venues. Our registered office is at BooQi Media Solutions B.V., Gamerschestraat 34, 5301 AS Zaltbommel, the Netherlands (Chamber of Commerce 30240716). You can reach our privacy team at privacy@booqi.com.

2. What Data We Collect

When you submit an enquiry or request a demo through our website, we collect:

  • Name and job title
  • Business email address
  • Company name and sector
  • Message content
  • IP address and browser metadata (for spam prevention via reCAPTCHA)

3. How We Use Your Data

We use your data solely to:

  • Respond to your enquiry or demo request
  • Analyse and improve our website (aggregated, anonymised analytics)
  • Meet our legal and contractual obligations

We do not sell your personal data to third parties. We do not use it for automated decision-making or profiling.

4. Legal Basis (GDPR Article 6)

  • Legitimate interest, processing enquiries and following up on demo requests
  • Legal obligation, compliance with applicable law

5. Data Retention

Enquiry data is retained for a maximum of 2 years from the date of last contact, after which it is deleted. Analytics data is retained for 14 months.

6. Your Rights

Under the GDPR you have the right to:

  • Access, request a copy of your personal data
  • Rectification, correct inaccurate data
  • Erasure, request deletion of your data ("right to be forgotten")
  • Portability, receive your data in a machine-readable format
  • Objection, object to processing based on legitimate interest
  • Restriction, request that we limit how we use your data

To exercise any of these rights, email privacy@booqi.com. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.

7. Cookies

We use cookies on this website. Please see our Cookie Policy for full details.

8. Security

All data is transmitted over encrypted HTTPS connections. Access to personal data is restricted to authorised personnel only.

9. Changes to This Policy

We may update this policy periodically. The "last updated" date at the top of this page will always reflect the most recent version. Material changes will be communicated via email or a notice on our website.

10. Contact

Questions about this policy? Email us at privacy@booqi.com or write to us at our registered address above.